Privacy Policy

At Advitaya, we are committed to protecting your privacy and handling your personal information in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and engage with our corporate gifting services.

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from our clients and website users:

Personal Identification Information: Name, email address, phone number, job title, and company name.
Payment Information: Credit card details, billing address, and payment preferences for processing transactions.
Demographic Information: Company size, industry, and business requirements related to corporate gifting.
Usage Data: IP addresses, browser types, time spent on the website, and other technical information related to the use of our site.

2. How We Collect Your Information

We collect personal information through the following means:

Direct Interactions: Information you provide when filling out forms, making inquiries, or subscribing to newsletters.
Automatic Data Collection: Through the use of cookies and similar technologies to gather data on your interaction with our website.
Third-party Services: Information obtained from third-party services, such as payment processors and social media platforms, if applicable.

3. How We Use Your Information

The personal information we collect is used for the following purposes:

Providing Services: To process orders, deliver corporate gifts, and customize offerings according to your preferences.
Communication: To respond to inquiries, send service updates, and provide marketing information about our products and services (only with your consent).
Improving Our Services: To analyze user behavior and improve the functionality and user experience of our website.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing of Personal Information

We will not share, sell, or rent your personal information to third parties without your explicit consent, except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist in delivering our corporate gifting services (e.g., delivery services, payment processors). These parties are bound by confidentiality agreements and may only use your information for the purpose of providing the service.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request from a government or regulatory authority.

5. Data Security

We are committed to securing your personal information. We use industry-standard security measures, such as encryption and secure storage, to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will take reasonable steps to securely delete or anonymize it.

7. Your Rights

As a South African user, you have the following rights under the Protection of Personal Information Act (POPIA):

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request the correction or updating of your personal information.
Deletion: You have the right to request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.
Objection: You have the right to object to the processing of your personal information in certain circumstances.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. These technologies may collect information such as your IP address, browser type, and browsing behavior.

You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your personal information.